Policies, Guidelines and Expectations

Thank you for choosing us as your massage provider. In order to provide the best service possible to our clients, we have implemented the following policies:

Parking:

Park at our own risk. Aventurine Massage LLC, Gloria Suniga, Management/Property owners are not responsible for damages, loss or theft to vehicles or their contents. Towing will be at owner’s expense.

Late Arrivals:

Please arrive at your scheduled time. All sessions have a specific time schedule with an additional 15 minute allowance: 5 minutes to fill out form, 10 minutes after to clean/disinfect between each client appointments. Please call to reschedule, if over the 5 minutes grace period. Late arrivals may shorten your session in order to keep on schedule as a courtesy of our clients.

Massage Termination:

Only professional massage services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.

Draping:

Clients will be appropriately draped with a sheet and/or other cloth at all times during their massage. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged. Please wear comfortable clothes, at times depending on the area of treatment, only certain garments are removed.

Guidelines and Expectations:

1. All clients will be treated with respect and dignity.
2. Personal and professional boundaries will be respected at all times.
3. Clients must provide an accurate health history and agree to inform their therapist of any updates or changes to their health/medical condition.
4. Any client with signs of symptoms of an active systemic or localized infection (e.g. fever, sore throat, swelling, etc.) and a contagious condition including common cold, influenza, stomach flu, coronavirus, meningitis, shingles, contagious skin conditions, etc. must not come into the office, but call to inform the therapist before scheduled appointment time. Clients may reschedule their appointment after the condition has resolved.
5. Massage therapists only provide therapeutic massage and modalities that are within the scope of practice for this licensed profession. Clients with acute injuries or conditions that are outside of the scope of practice for massage should consult with their doctor.
6. Client privacy and confidentiality will be maintained at all times.
7. This is a non-smoking, odor-neutral massage office.
8. Clients are expected to be clean and have showered prior to receiving massage (on same day). Light use of deodorant, perfume and cologne which may trigger an allergy to others including your therapist. Please remove all jewelry and makeup.
9. Clients are asked to avoid eating a heavy meal during the two hours prior to receiving massage.
10. Appointments are confirmed between one to two days prior to the scheduled appointment.